Alarm Response & Key Holding

Call on the experts to attend your alarm in the middle of the night. We are ready for the call.

Sending a trained, licensed responder to an activated alarm, instead of your staff, can save on lost time at work and lower your liability. The extent of our network means we deliver unparalleled response times. We operate a 24-hour Hub, manned by security experts, dedicated to the smooth management of all our jobs across the UK. We specialise in just this which means, we’re pretty good at it.

How does alarm response work?


We’re alerted

Your appointed alarm monitoring station alerts our Hub team.


False alarm?

We cancel down false alarms to save you the cost of unnecessary call outs.

You’re not at your property, and the alarm there sounds. Here’s what happens:


On the scene fast

We dispatch the best-placed responder to attend the property, assess the situation, and if needed, request emergency services.


We get things sorted

We arrange for an emergency guard to be in place until the property can be secured. We send out a full report of the incident and of the actions we’ve taken.

Fresh Security Solutions, the Key Holding Service is so inexpensive that you’ll soon wonder why you bothered taking the risk and have endured the inconvenience for so many years. The Key Holding Service involves holding the Customer’s keys in secure vaults and labelling them under coded selection. The key holding service is often used if out of hours access is required to a building or other site for security or safety purposes.

Fresh Security Solutions Trained staff hold your keys securely and supply them to your site when required, eliminating the need to have your own staff on-call at unsociable hours. We act as guardians for both residential and commercial properties providing security and essential services based on access through safeguarding a copy of your property keys.

Fresh Security Solutions are on duty 24/7 to respond to your alarm, let you back in if you lock yourself out or just keep an eye on your home or business when you’re not around, providing peace of mind regarding the ongoing security of your property. In addition, as a part of our key holding service we provide reliable tradesmen to take care of any property emergency or maintenance that may be required. As well as removing such stresses, you need not be distracted from work, or use up valuable free time to take care of emergency or mundane tasks; nor need you wait around, or even be at home at all, since we combine our key holding services with authorised access to your property, 24/7.